Privacy and Cookie Policy

Privacy and Cookies

Information Collection and Use

The Price of Bath website has an SSL Certificate (small data files that digitally bind a cryptographic key to your details) installed on our web server, this activates a padlock and the https protocol and allows secure connections from our web server to a browser. This means that the information you give is encrypted and secure.

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for their mailing or marketing purposes.

When you use our website, we do collect certain information or data about you. This includes your IP address, and details of which web browser you used, information on how you use the site, using Cookies* and page tagging techniques to help us improve our website. This helps us to improve the site by monitoring how you use it and respond to any feedback you send us.

We will only ever use your details to help you make the most of what we have to offer. We use Google Analytics software to collect information about how you use our Website.

We do this to:

Help make sure the site is meeting the needs of its users and to help us make improvements.
Give you tips and guidance to help you get the best out of our products
Provide you with news to help you make informed choices about the things you buy
Share details of new products
Share special offers and discounts
Receive your feedback

We may also have your past order history, for orders made through our website, or directly through our office. This information is kept securely through our website, on our secure servers or on file under lock and key for future recall to assist our customers for any queries or repeat purchases they wish to make.

The Right of Access

You have the right to know exactly what information is held about you and how it is processed.

The Right of Rectification

Please do let us know if any of your information needs updating, is inaccurate or incomplete.

Access to Information

You have the right to request access to the information we have on you. You can do this by contacting us at sam@priceofbath.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.

Information Correction and Deletion

If you believe the information we have about you is incorrect, you are welcome to contact us, so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information Collection and Use will be deleted. If at any point you wish for Price of Bath to delete the information about you, you can email us at sam@priceofbath.com.

We will always comply with the General Data Protection Regulation (GDPR), and all other relevant legislation, which takes effect on May 25, 2018. It is an updated version of the Data Protection Directive.

*Cookies are tiny text files stored on your computer when you visit certain websites. At Price of Bath we use cookies to keep track of what you have in your basket, and to remember you when you return to our Website.

To order products on www.PriceofBath.com you need to have cookies enabled. If you don’t want to enable cookies, you will still be able to browse the site and use it for research purposes but not make any purchases. Most website browsers have cookies enabled as a default setting, but these can be turned off.

Please note that cookies can’t harm your computer, we don’t store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information collected from them to help us improve your experience on our Website. See our Secure Payment section (hyperlink to page) for more information on payment security.